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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy Bradfield

March 21, 2025

5  out of  5
rating by Cathy Bradfield
"Ben takes the time to listen to my story, and adjust where he sees fit! I trust him with my life (insurance) And AUTO, and HOME... thanks Ben!!"
We responded:
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It means a lot to me that you feel heard and valued. I strive to provide personalized service, and I'm glad to know that you trust me with your life, auto, and home insurance needs. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for your support!"
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Rick Harris

March 18, 2025

5  out of  5
rating by Rick Harris
"Jasmine was very helpful getting us set up with temporary and then purchased vehicle insurance, even when we gave her two vehicles that we were choosing from for our purchase. She is also super responsive with questions and her communication."
We responded:
"Thank you so much for taking the time to share your positive experience with Jasmine! We're thrilled to hear that she was able to assist you in setting up both temporary and purchased vehicle insurance. It’s great to know that her responsiveness and communication made the process smoother for you, especially with the two vehicles you were considering. Your kind words will surely be shared with Jasmine and the team. We appreciate your trust in us and look forward to serving you again in the future!"
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brenda merrifield

March 18, 2025

5  out of  5
rating by brenda merrifield
"Ben did a great job of explaining the details of our policy."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Ben was able to provide you with clear and detailed explanations of your policy. Our team strives to ensure that our clients fully understand their coverage, and it's wonderful to know that Ben made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Michelle Curtis

March 17, 2025

5  out of  5
rating by Michelle Curtis
"Very happy with the customer service by my agent Sam."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sam provided you with excellent customer service. We strive to ensure that our clients have a positive experience, and it’s wonderful to know that Sam made a difference for you. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again!"
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Zach Winchel

March 17, 2025

5  out of  5
rating by Zach Winchel
"i called for quotes on insurance. Teresa Dunson at State Farm was so helpful. She gave tons of information and we figured out what works best for my needs"
We responded:
"Thank you so much for taking the time to share your positive experience with Teresa Dunson at State Farm! We’re thrilled to hear that she was able to provide you with the information you needed and help you find the best insurance solution for your needs. Our team is dedicated to offering excellent service, and it’s wonderful to know that Teresa made a difference for you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your feedback!"
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Aiden Grabinski

March 17, 2025

5  out of  5
rating by Aiden Grabinski
"Teresa did an amazing job and was very helpful through the whole process"
We responded:
"Thank you for your kind words! We're delighted to hear that Teresa provided you with exceptional service throughout the process. Our team strives to make every experience as smooth and helpful as possible, and it’s wonderful to know that Teresa exceeded your expectations. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We appreciate your feedback!"
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Jamie Westbrook

March 17, 2025

5  out of  5
rating by Jamie Westbrook
"Teresa Dunson went above and beyond for me when I needed insurance. Car and rental. 100% recommend."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Teresa Dunson went above and beyond to assist you with your car and rental insurance needs. Your recommendation means the world to us! We’re committed to providing exceptional service, and it’s wonderful to know that Teresa made a positive impact on your experience. If you have any more questions or need assistance in the future, please feel free to reach out."
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Teresa VanderMyde

March 14, 2025

5  out of  5
rating by Teresa VanderMyde
"Love the team here!! Best people!"
We responded:
"You are the best! Thank you"
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Dennis Kniat

March 12, 2025

5  out of  5
rating by Dennis Kniat
"Jasmine was knowledgeable, very patient, and kind. The right kind of person you want to do business with."
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Jasmine provided you with knowledgeable and patient service. We agree—she is an invaluable member of our team! Your kind words mean a lot to us, and we appreciate your trust in our business. We look forward to assisting you again in the future!"
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Michael Zemsta

March 12, 2025

5  out of  5
rating by Michael Zemsta
"Very friendly services!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Providing friendly and excellent service is our top priority, and your feedback motivates us to keep up the good work. We look forward to serving you again soon!"
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Paul Ortega

March 11, 2025

5  out of  5
rating by Paul Ortega
"Fantastic office with fantastic team!! Gives information in ways that help you understand what’s going on!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Our goal is to provide clear and helpful information, and it's great to know that we succeeded in making things understandable for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!"
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Cathy Fielstra

March 11, 2025

5  out of  5
rating by Cathy Fielstra
"I had the best rep. Her name is Jazz and she’s super helpful especially if your older she’s had patients and knowledge of State Farm she goes over and above and this day and age you don’t find that and if your lucky you will make a new friend"
We responded:
"with Jazz! We are thrilled to hear that she provided you with exceptional service and made a positive impact on your experience with State Farm. At State Farm, we pride ourselves on having knowledgeable and compassionate representatives who genuinely care about their clients, and it sounds like Jazz embodies that spirit perfectly. Your feedback not only highlights her dedication but also reinforces our commitment to going above and beyond for our customers. We're grateful to have you as part of our State Farm family, and we hope to continue providing you with the same level of service in the future. If you ever need anything else, please don’t hesitate to reach out!"
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Jeane Carefelle

March 10, 2025

5  out of  5
rating by Jeane Carefelle
"Sam has been a great person figuring out insurance not only for me but my daughter. After many years of not having home insurance Sam was able to offer a price that worked for our family."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Sam was able to help you and your daughter find the right home insurance at a price that fits your family’s needs. It’s always our goal to provide exceptional service and support, and it’s wonderful to know that Sam made a positive impact on your experience. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you!"
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Leigh Lohman

March 7, 2025

5  out of  5
rating by Leigh Lohman
"Paul/Ben did a great job for us with all of our insurance needs, even changing things up a bit at the end. They saved us money and also provided excellent service!"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Paul and Ben were able to meet all of your insurance needs and make adjustments that worked in your favor. Providing excellent service while saving you money is what we strive for, and it's wonderful to know we hit the mark! If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in us!"
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Joe Pasman

March 7, 2025

5  out of  5
rating by Joe Pasman
"Ben was very helpful and followed through on everything. Saved me a lot of money!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ben was able to assist you effectively and help you save money. Our team is dedicated to providing excellent service, and it’s great to know that Ben’s efforts made a positive impact on your experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
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Ginnell Louise

March 7, 2025

5  out of  5
rating by Ginnell Louise
"I am extremely pleased with the attention that Sam Curran has shown me,as an agent and a person. This guy is who you would want to be handling all of your insurance, home, auto, life etc... Sam is exactly what an agent should be, he is such a great individual that I feel like I have know him for many years. I would highly recommend Sam for all your insurance needs, and the folks at State Farm Harvey St. location. They saved me a good chunk of money, and I am from the old school way of doing business and please trust me when I say that Sam is A#1 in my book, and all the people that work at the Harvey St State Farm insurance agency."
We responded:
"Thank you so much for taking the time to share your wonderful experience with Sam Curran! We are thrilled to hear that Sam's personalized attention and dedication made such a positive impact on your insurance journey. At State Farm, we strive to provide exceptional service, and it's heartwarming to know that you felt like part of our family. Your recommendation means the world to us, and we appreciate your trust in us for your insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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kathryn kieft

March 6, 2025

5  out of  5
rating by kathryn kieft
"Love this place! Stephanie in particular is so helpful. They treat you like family here."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us, and we'll be sure to pass your compliments along to Stephanie. It's wonderful to know that you feel like part of our family. We look forward to seeing you again soon!"
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wes smith

March 5, 2025

5  out of  5
rating by wes smith
"10 stars ....love how they check on us regularly and they try to improve the service we receive because every year bring changes."
We responded:
"Thank you so much for your wonderful 10-star review! We truly appreciate your kind words and are thrilled to hear that you value our commitment to regular check-ins and continuous improvement. Our goal is to provide the best possible service, and your feedback motivates us to keep evolving. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. We look forward to serving you for many more years to come!"
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Brad Bakale

March 5, 2025

5  out of  5
rating by Brad Bakale
"Called Ben Vanbiesbrouck State Farm looking for road legal insurance for my side-by-side, got connected with Sam and he hooked me up!! Great bunch of people in that office!!"
We responded:
"Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Sam was able to assist you in finding the right road legal insurance for your side-by-side. Our team is dedicated to providing top-notch service, and it’s wonderful to know that you felt well taken care of. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your trust in us!"
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Sandra Steggerda

March 3, 2025

5  out of  5
rating by Sandra Steggerda
"Stephanie is very helpful!"
We responded:
"Thank you Sandra for your review! We appreciate it!"
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Robert Smith

February 27, 2025

5  out of  5
rating by Robert Smith
"Jasmine at his office is Amasing would recommend anyone to go through her"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Jasmine at our office. She truly goes above and beyond to ensure that our clients receive the best possible service. We appreciate your recommendation and look forward to assisting you again in the future!"
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Brian Boltze

February 21, 2025

5  out of  5
rating by Brian Boltze
"Awesome service"
We responded:
"Thanks so much for leaving us a great review. Please let us know how we can keep serving you better"
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Ronald Puite

February 11, 2025

5  out of  5
rating by Ronald Puite
"Everyone is friendly and treat you like family.great service and I have always been welcomed with a smile 😁 service is done until service is done.they have always been right there until I am happy . Thank you 😊 for all your help with the unknown. My"
We responded:
"hank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you feel welcomed like family and that our team has consistently provided you with great service. Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to support you through the unknown. We truly appreciate your feedback and look forward to continuing to serve you with a smile! If you ever need anything else, please don’t hesitate to reach out."
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Jasmine Garza

January 27, 2025

5  out of  5
rating by Jasmine Garza
"BUY FROM BEN VANBIESBROUCK STATE FARM. THIS IS WHERE WINNERS BUY INSURANCE IN THE MUSKEGON AREA."
We responded:
"Thank you for your enthusiastic review! We’re glad to hear that you had a positive experience with Ben Vanbiesbrouck State Farm. Our team is dedicated to providing top-notch service and helping our clients find the best insurance solutions. We appreciate your support and look forward to serving you and the Muskegon community in the future!"
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Maryah Hunt

January 27, 2025

5  out of  5
rating by Maryah Hunt
"Paul Ortega is amazing and very personable! He’s new to the State Farm company, but I can already tell he is going to be a huge asset!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Paul Ortega. His personable approach and dedication to our clients are truly appreciated. We're excited to have him on our team and look forward to seeing the positive impact he will make. If you have any further questions or need assistance, feel free to reach out!"