
State Farm® Insurance Agent Ben Vanbiesbrouck
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Guy Berley
August 19, 2025
"Paul Ortega was great to work with. He was patient and responsive to all my questions. He had a good understanding of what I needed and worked diligently to tailor a bundled auto and condo policy to meet our specific needs. The rate he quoted was the best I found after speaking with four different companies. I feel very confident in recommending Paul Ortega and the Ben Vanblesbrouk State Farm Agency"
"Thank you so much for your kind words! We're thrilled to hear that Paul Ortega provided you with patient, responsive service and was able to tailor a bundled auto and condo insurance policy to fit your specific needs here in Muskegon, MI. At the Ben Vanbiesbrouck State Farm Agency, we strive to offer competitive rates and personalized coverage, and it's wonderful to know Paul exceeded your expectations. We truly appreciate your recommendation and look forward to continuing to serve your auto insurance needs!"
Austin Vannieulande
August 19, 2025
"State Farm is amazing. My agent Jasmine is a great person and has helped me with a lot of important situations in a reasonable amount of time. I am very happy with her and her ability to help me with filing claims and any other problems i came across. She is always smiling and very friendly,that goes a long way!! HIGHLY recommend her for an agent 👍👍👍 they will take care of you, you will not regret it ! ☀️"
"Thank you so much for your kind words! We're thrilled to hear that Jasmine has been such a helpful and friendly presence for you here in Muskegon, MI. Providing excellent service with your auto insurance needs is our top priority, and it's wonderful to know Jasmine made the claims process and any other concerns easy and stress-free. We truly appreciate your high recommendation and look forward to continuing to take great care of you! If you ever need anything else, don’t hesitate to reach out. 😊🚗👍"
Tricia Wakefield-Marihugh
August 18, 2025
"Had a great experience with Jasmine! She not only saved me money but walked me through the process with detailed texts and emails which was very helpful since I haven’t changed insurance for many years. Thank you!!"
"Thank you for sharing your positive experience! We're glad Jasmine could help you save money and guide you through the auto insurance process here in Muskegon with clear and detailed communication. It's great to hear she made the transition smooth and easy, especially after so many years with your previous policy. We appreciate your trust in State Farm and look forward to supporting your insurance needs! Thank you again!"
Jasmine Strong
August 15, 2025
"A Big thanks to Samuel Curran, for getting me started with a great policy with State Farm, he was very informative and communicated everything from beginning to end and I appreciate that so much. Thank you 😊"
"Thank you so much for your kind words! We're thrilled to hear that Samuel Curran provided you with excellent service and helped you find a great auto insurance policy here in Muskegon. Clear communication and making sure you feel informed every step of the way is very important to us. We truly appreciate your trust in State Farm and look forward to continuing to serve your insurance needs! "
Alicia Blevins
August 12, 2025
"We jut recently signed up with Ben vanbiesbrouck-state farm, we got the best quote, had a wonder conversation them, I definitely would recommend switching. Definitely happy with our rate especially combining auto and renter insurance too. Thank you Sam for giving back and helping us by giving us an amazing quote ❤️"
"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Ben Vanbiesbrouck-State Farm here in Muskegon, MI. Combining your auto and renter insurance to get the best rate is always a smart move, and we're glad Sam could help provide an amazing quote for you. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Laura Jones
August 11, 2025
"I worked with Jasmine to get some renters insurance. She was very kind, fast, and I couldn’t be happier!!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that Jasmine provided you with kind and fast service while helping you with your renters insurance. Here in Muskegon, MI, we strive to make the insurance process as smooth and easy as possible for our clients. If you ever need assistance with auto insurance or anything else, please don’t hesitate to reach out. We’re happy to help!"
Chris Scott
August 9, 2025
"Very knowledgeable and very helpful."
"Thank you for your kind words! We're glad to hear you found our team knowledgeable and helpful. If you're looking for reliable auto insurance in Muskegon, MI, we're here to provide the coverage and service you need. We appreciate your trust and look forward to assisting you with all your insurance needs!"
Amanda Hunt
August 7, 2025
"I couldn’t be more impressed with the customer service experience I received from Paul Ortega. From the moment I started the quote process, everything went smooth. I had a few questions during the transition, and Paul was responsive, knowledgeable and genuinely helpful and made sure I felt confident in my decision. Highly recommend working with Paul to anyone considering a switch."
"Thank you so much for your kind words! We're thrilled to hear that Paul Ortega provided you with such a smooth and positive experience throughout your auto and home insurance quote process here in Muskegon, MI. Paul's dedication to responsive and knowledgeable service is exactly what we strive for, and we're glad he made you feel confident in your decision. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Jonny Sawyer
August 6, 2025
"Really easy to work with got me the best rate"
"Thank you so much for your kind words! We're glad to hear that working with us was easy and that we could help you find the best auto insurance rate here in Muskegon, MI. Providing great service and value to our customers is very important to us. If you ever need anything else or have questions about your coverage, we're always here to help!"
Jacob Wenzel
August 4, 2025
"They were great and patient when it came to giving me a quote. I actually got a better quote with better coverage through them."
"Thank you so much for your kind words! We're thrilled to hear that our team in Muskegon was patient and helpful in providing you with an auto insurance quote. It's great that we could find you better coverage at a better rate. If you ever need anything else, feel free to reach out!"
Alicia Nichols
July 30, 2025
"Paul is Amazing!!! He helped me get set up with car insurance and made it quick and easy. He made getting car insurance a pleasant experience actually. He answered all my questions and did adjustments to give me multiple quotes. I really appreciate the experience and I'm happy I joined with State Farm for my insurance needs."
"Thank you so much for your kind words! We're thrilled to hear that Paul made getting your auto insurance in Muskegon quick, easy, and pleasant. It's great that he was able to answer all your questions and provide multiple quotes to find the best fit for you. We’re happy to have you with State Farm and look forward to supporting your insurance needs for years to come!"
R Acuna
July 17, 2025
"I am very happy with the auto quote and saving’s for my family. Felicia was fantastic, spending the time necessary to review my insurance options. She also to the time to explain the policy and process. I recommend StateFarm for your insurance needs."
"Thank you so much for your kind words! We're thrilled to hear that Felicia was able to provide you with excellent service and help you find the best auto insurance options for your family here in Muskegon. At State Farm, we’re committed to making sure our clients fully understand their policies and feel confident in their coverage. We truly appreciate your recommendation and look forward to assisting you with all your auto insurance needs in the future!"
Pam Collis
July 16, 2025
"Perfect help in what I needed!!"
"Thank you so much for your kind words! We're thrilled to hear we could provide the perfect help you needed here in Muskegon. If you ever have any questions about insurance or need assistance in the future, please don't hesitate to reach out. We're always here to help!"
Connor Houseman
July 3, 2025
"Great service, and very helpful. I highly recommend going through Ben for your insurance needs."
"Thank you so much for your kind words! We're glad to hear you had a great experience with Ben and that he was able to assist you with your auto insurance needs. If you're in Muskegon, MI and looking for reliable coverage, we're here to help. We appreciate your recommendation and look forward to serving you again!"
Lora Houseman
July 2, 2025
"Paul Ortega, what can I say?! Great Customer Service. Saved me a TON of money. Pleasant to deal with. Honest and Fair. Everything I was looking for. Thank you, Houseman's"
"Thank you so much for your kind words! We're thrilled to hear that Paul Ortega provided you with excellent customer service and helped you save a ton of money on your auto insurance here in Muskegon, MI. At Houseman's, we pride ourselves on being honest, fair, and making the insurance process pleasant for our customers. We appreciate your trust and look forward to serving you again in the future!"
Fat Iverson
July 2, 2025
"Sam was very professional and answered every question. I will be telling everyone to go through him. Such a great experience"
"Thank you so much for your wonderful feedback! We're glad to hear that Sam provided professional and thorough assistance with your auto insurance needs here in Muskegon, MI. It’s great to know you had such a positive experience, and we truly appreciate you recommending our services to others. If you ever have more questions or need support in the future, we're here to help!"
Mark Raisbeck
June 30, 2025
"I was working with Jazman and she answered all my questions and was very professional when dealing with all my insurance questions."
"Thank you so much for your kind words! We're thrilled to hear that Jazman provided you with professional and helpful service, especially with your insurance questions. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out!"
Corajean Stafford
June 27, 2025
"I love the whole team there, I always get the help I need and my questions answered on the same day! You guys are amazing!"
"Thank you so much for your kind words and support! We're thrilled to hear that our team consistently provides the help you need and answers your questions promptly. We truly appreciate your feedback and will continue striving to make your experience a 5-star one. If there's anything we can do to improve, please don't hesitate to let us know!"
Paige
June 20, 2025
"I had such a great experience working with Paul! He was incredibly friendly, professional, and truly went above and beyond to help me find the best rates. What really stood out was how personable and easy he was to talk to — it felt like working with someone who genuinely cared. Paul made the whole process smooth and stress-free. Highly recommend working with him!"
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Paul provided you with such exceptional service. He truly embodies our commitment to going above and beyond for our clients. Your feedback about his friendliness and professionalism means a lot to us. We're glad to know that you found the process smooth and stress-free. We appreciate your recommendation and look forward to assisting you again in the future!"
Eric Peterson
June 19, 2025
"Very helpful and easy to work with."
"Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and easy to work with. Your satisfaction is our top priority, and we look forward to assisting you again in the future!"
Sherri Good
June 19, 2025
"Jasmine and the Vanbiesbrouck State Farm team are very knowledgeable and customer service oriented! Great people!"
"Thank you for your wonderful review! We're so glad to hear that you had a positive experience with Jasmine and the Vanbiesbrouck State Farm team. Our goal is to provide exceptional service and support to our customers, and it's great to know that our efforts are appreciated. We look forward to serving you again!"
Samantha
June 18, 2025
"Jasmine was great very friendly and helpful"
"Thank you for your wonderful feedback! We're delighted to hear that Jasmine provided you with friendly and helpful service. Our team is dedicated to ensuring a positive experience for our customers, and it's great to know that Jasmine made a lasting impression. We appreciate your support and look forward to serving you again!"
Jared Hall
June 18, 2025
"Its always a pleasure chatting with the agents and the policies are always very reasonable"
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience chatting with our agents. We strive to provide reasonable policies and exceptional customer service. Your feedback means a lot to us, and we look forward to assisting you again in the future!"
Austin Burkhardt
June 17, 2025
"Switched to State Farm and got paired with Paul, basically the Gandalf of insurance, minus the beard and plus a terrifyingly charming understanding of policy bundles. The guy explained coverage so clearly I didn’t even fake a tunnel glitch to escape. I now understand deductibles, own peace of mind, and may or may not have tried to name him as my emergency contact out of sheer respect."
"Wow, what an incredible review! Thank you for sharing your experience with Paul—he truly has a magical way of making insurance understandable and enjoyable! We're thrilled to hear that you found clarity in your coverage and peace of mind. We’ll be sure to pass along your compliments to Paul. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
Mallory Doherty
June 17, 2025
"Paul’s the best!!"
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Paul. He truly goes above and beyond for our customers. If you need anything else, feel free to reach out. We look forward to seeing you again soon!"