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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jef Miller

October 15, 2025

5  out of  5
rating by Jef Miller
"At the end of the day, insurance is insurance. What makes the real difference is the relationship with an agent that really cares about your family and your future. I've always been a big fan of State Farm in general for this, but Ben has been SO great and valuable as an advisor and advocate for me. 10/10 recommend Ben and his team."
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Coach Ray

October 14, 2025

5  out of  5
rating by Coach Ray
"Paul Ortega was clear and concise with helping us. There was no smoke or pushiness. He got us a great rate and took care of the rest. I cannot praise his efforts enough. Truly the best experience I’ve had with insurance. 10/10."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paul Ortega provided clear and honest guidance with your auto insurance needs here in Muskegon, MI. Our goal is always to make the process straightforward and stress-free, and it’s great to know Paul delivered a 10/10 experience. We appreciate your trust and look forward to serving you again!"
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Jeff Kurtz

October 10, 2025

5  out of  5
rating by Jeff Kurtz
"Paul has been helping me this week and has been very knowledgeable."
We responded:
"Thank you for your feedback! We're happy to hear that Paul’s knowledge has been helpful to you. If you're in Muskegon and need any assistance with auto insurance or other coverage, feel free to reach out anytime!"
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BREANNA RAY

October 9, 2025

5  out of  5
rating by BREANNA RAY
"Paul was great! Very thorough and made sure we were all taken care of."
We responded:
"Thank you for your kind words! We're glad Paul could provide thorough service and ensure you were well taken care of. If you're in Muskegon and need any assistance with auto insurance or have questions, we're always here to help!"
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Derik Brady

September 25, 2025

5  out of  5
rating by Derik Brady
"Staff here are incredibly nice and helpful. Jasmine has been a blessing helping me over the past couple years. Shes very prompt and eager to help even in matters that aren't necessarily her job. Highly recommended."
We responded:
"Thanks so much for leaving us such a wonderful review"
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Chad Dehaan

September 25, 2025

5  out of  5
rating by Chad Dehaan
"Felicia was very kind and super sweet. Made sure that all my coverage was exactly what I wanted."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Felicia provided you with excellent service and helped customize your auto insurance coverage to fit your needs perfectly. We're proud to serve the Muskegon community and look forward to assisting you with any future insurance needs!"
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Dan Benjamin

September 19, 2025

5  out of  5
rating by Dan Benjamin
"Staff in this office are wonderful! Especially Jasmine, who helped me tremendously. I would highly suggest working with her if you get the chance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jasmine and our team were able to assist you so well. We truly appreciate your recommendation and look forward to helping you again in the future!"
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Pam Collis

September 16, 2025

5  out of  5
rating by Pam Collis
"Perfect help in what I needed!! So very happy with my policies and the service I am getting for my auto insurance!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear we could provide the perfect help you needed here in Muskegon. If you ever have any questions about insurance or need assistance in the future, please don't hesitate to reach out. We're always here to help!"
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Cory Mitchell

September 16, 2025

5  out of  5
rating by Cory Mitchell
"I had an amazing experience working with Jasmine from State Farm. She was professional, patient, and incredibly knowledgeable. Jasmine took the time to answer all of my questions and made sure I understood every detail of my policy. She went above and beyond to find the best coverage for my needs while keeping everything within my budget. It’s rare to find someone who combines expertise with such genuine care, but Jasmine does exactly that. I truly feel like I’m in good hands with her—highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jasmine provided you with exceptional service and helped you find the perfect auto insurance coverage here in Muskegon, MI. At our State Farm office, we’re committed to making sure every client feels confident and cared for. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Kyle Thomas

September 15, 2025

5  out of  5
rating by Kyle Thomas
"Ben V's SF Insurance Agency is the best I've dealt with. They have taught me everything I've needed to know from the moment I first started taking care of my own insurance needs. I was new in taking care of my own insurance responsibilities, and they were so patient and kind in helping me learn what I needed to know and making me understand what I needed for coverage on my vehicle (and to put my other vehicle in storage instead of replacing it altogether). That was great info, and I expect nothing less from them. They are definitely here to look out for their clients. Great people!! 100%."
We responded:
"Thanks so much. We really appreciate it."
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Firefox

September 5, 2025

5  out of  5
rating by Firefox
"Honestly I could not have asked for a sweeter agent than Jasmine. I really appreciate that she took the time to really hear about my situation and she did everything in her power to help me find coverage through this difficult time in my life. I can't thank her enough for working the options to see what fit best for my situation. She really looked out for me, both financially and personally. Her conversation was warm and very welcoming, I would like nothing more than to express my gratitude for her time. You made my day! 😇"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jasmine was able to provide you with such thoughtful and personalized service here in Muskegon, MI. Finding the right auto insurance coverage during difficult times can be challenging, and we're glad Jasmine made the process easier and more comforting for you. Your gratitude means a lot to us, and we’re always here to help you with any of your insurance needs. Take care and thank you for choosing us!"
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Sarah DelCore LCSW-C

August 27, 2025

5  out of  5
rating by Sarah DelCore LCSW-C
"I worked with Samuel C , who made transferring my insurance from out of state to Michigan incredibly easy. I was good to go in under 30 minutes."
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Samuel C. made transferring your auto insurance to Michigan so smooth and efficient. Serving customers in Muskegon, MI, we strive to make the process quick and hassle-free, and it’s great to know you were good to go in under 30 minutes. If you need any further assistance with your auto insurance, feel free to reach out anytime!"
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Guy Berley

August 19, 2025

5  out of  5
rating by Guy Berley
"Paul Ortega was great to work with. He was patient and responsive to all my questions. He had a good understanding of what I needed and worked diligently to tailor a bundled auto and condo policy to meet our specific needs. The rate he quoted was the best I found after speaking with four different companies. I feel very confident in recommending Paul Ortega and the Ben Vanblesbrouk State Farm Agency"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paul Ortega provided you with patient, responsive service and was able to tailor a bundled auto and condo insurance policy to fit your specific needs here in Muskegon, MI. At the Ben Vanbiesbrouck State Farm Agency, we strive to offer competitive rates and personalized coverage, and it's wonderful to know Paul exceeded your expectations. We truly appreciate your recommendation and look forward to continuing to serve your auto insurance needs!"
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Austin Vannieulande

August 19, 2025

5  out of  5
rating by Austin Vannieulande
"State Farm is amazing. My agent Jasmine is a great person and has helped me with a lot of important situations in a reasonable amount of time. I am very happy with her and her ability to help me with filing claims and any other problems i came across. She is always smiling and very friendly,that goes a long way!! HIGHLY recommend her for an agent 👍👍👍 they will take care of you, you will not regret it ! ☀️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jasmine has been such a helpful and friendly presence for you here in Muskegon, MI. Providing excellent service with your auto insurance needs is our top priority, and it's wonderful to know Jasmine made the claims process and any other concerns easy and stress-free. We truly appreciate your high recommendation and look forward to continuing to take great care of you! If you ever need anything else, don’t hesitate to reach out. 😊🚗👍"
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Tricia Wakefield-Marihugh

August 18, 2025

5  out of  5
rating by Tricia Wakefield-Marihugh
"Had a great experience with Jasmine! She not only saved me money but walked me through the process with detailed texts and emails which was very helpful since I haven’t changed insurance for many years. Thank you!!"
We responded:
"Thank you for sharing your positive experience! We're glad Jasmine could help you save money and guide you through the auto insurance process here in Muskegon with clear and detailed communication. It's great to hear she made the transition smooth and easy, especially after so many years with your previous policy. We appreciate your trust in State Farm and look forward to supporting your insurance needs! Thank you again!"
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Jasmine Strong

August 15, 2025

5  out of  5
rating by Jasmine Strong
"A Big thanks to Samuel Curran, for getting me started with a great policy with State Farm, he was very informative and communicated everything from beginning to end and I appreciate that so much. Thank you 😊"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Samuel Curran provided you with excellent service and helped you find a great auto insurance policy here in Muskegon. Clear communication and making sure you feel informed every step of the way is very important to us. We truly appreciate your trust in State Farm and look forward to continuing to serve your insurance needs! "
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Alicia Blevins

August 12, 2025

5  out of  5
rating by Alicia Blevins
"We jut recently signed up with Ben vanbiesbrouck-state farm, we got the best quote, had a wonder conversation them, I definitely would recommend switching. Definitely happy with our rate especially combining auto and renter insurance too. Thank you Sam for giving back and helping us by giving us an amazing quote ❤️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Ben Vanbiesbrouck-State Farm here in Muskegon, MI. Combining your auto and renter insurance to get the best rate is always a smart move, and we're glad Sam could help provide an amazing quote for you. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Laura Jones

August 11, 2025

5  out of  5
rating by Laura Jones
"I worked with Jasmine to get some renters insurance. She was very kind, fast, and I couldn’t be happier!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Jasmine provided you with kind and fast service while helping you with your renters insurance. Here in Muskegon, MI, we strive to make the insurance process as smooth and easy as possible for our clients. If you ever need assistance with auto insurance or anything else, please don’t hesitate to reach out. We’re happy to help!"
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Chris Scott

August 9, 2025

5  out of  5
rating by Chris Scott
"Very knowledgeable and very helpful."
We responded:
"Thank you for your kind words! We're glad to hear you found our team knowledgeable and helpful. If you're looking for reliable auto insurance in Muskegon, MI, we're here to provide the coverage and service you need. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Amanda Hunt

August 7, 2025

5  out of  5
rating by Amanda Hunt
"I couldn’t be more impressed with the customer service experience I received from Paul Ortega. From the moment I started the quote process, everything went smooth. I had a few questions during the transition, and Paul was responsive, knowledgeable and genuinely helpful and made sure I felt confident in my decision. Highly recommend working with Paul to anyone considering a switch."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paul Ortega provided you with such a smooth and positive experience throughout your auto and home insurance quote process here in Muskegon, MI. Paul's dedication to responsive and knowledgeable service is exactly what we strive for, and we're glad he made you feel confident in your decision. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Jonny Sawyer

August 6, 2025

5  out of  5
rating by Jonny Sawyer
"Really easy to work with got me the best rate"
We responded:
"Thank you so much for your kind words! We're glad to hear that working with us was easy and that we could help you find the best auto insurance rate here in Muskegon, MI. Providing great service and value to our customers is very important to us. If you ever need anything else or have questions about your coverage, we're always here to help!"
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Jacob Wenzel

August 4, 2025

5  out of  5
rating by Jacob Wenzel
"They were great and patient when it came to giving me a quote. I actually got a better quote with better coverage through them."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team in Muskegon was patient and helpful in providing you with an auto insurance quote. It's great that we could find you better coverage at a better rate. If you ever need anything else, feel free to reach out!"
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Alicia Nichols

July 30, 2025

5  out of  5
rating by Alicia Nichols
"Paul is Amazing!!! He helped me get set up with car insurance and made it quick and easy. He made getting car insurance a pleasant experience actually. He answered all my questions and did adjustments to give me multiple quotes. I really appreciate the experience and I'm happy I joined with State Farm for my insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paul made getting your auto insurance in Muskegon quick, easy, and pleasant. It's great that he was able to answer all your questions and provide multiple quotes to find the best fit for you. We’re happy to have you with State Farm and look forward to supporting your insurance needs for years to come!"
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R Acuna

July 17, 2025

5  out of  5
rating by R Acuna
"I am very happy with the auto quote and saving’s for my family. Felicia was fantastic, spending the time necessary to review my insurance options. She also to the time to explain the policy and process. I recommend StateFarm for your insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Felicia was able to provide you with excellent service and help you find the best auto insurance options for your family here in Muskegon. At State Farm, we’re committed to making sure our clients fully understand their policies and feel confident in their coverage. We truly appreciate your recommendation and look forward to assisting you with all your auto insurance needs in the future!"
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Connor Houseman

July 3, 2025

5  out of  5
rating by Connor Houseman
"Great service, and very helpful. I highly recommend going through Ben for your insurance needs."
We responded:
"Thank you so much for your kind words! We're glad to hear you had a great experience with Ben and that he was able to assist you with your auto insurance needs. If you're in Muskegon, MI and looking for reliable coverage, we're here to help. We appreciate your recommendation and look forward to serving you again!"